Security
How we protect your data and your privacy.
Security is built into Scam Shield from the ground up — not added as an afterthought. We apply industry-standard practices to protect the information you entrust to us.
Encryption in Transit and at Rest
All data transmitted to and from Scam Shield is encrypted using TLS. Sensitive data stored in our systems is encrypted at rest.
Secure File Storage
Uploaded screenshots and files are stored in secure object storage with randomized identifiers, signed short-lived access URLs, and strict access controls.
Role-Based Access Controls
Scam Shield staff access is governed by role-based permissions. Staff do not automatically see customer submissions. Every sensitive access is logged.
Audit Logs
We maintain append-only audit records for all sensitive administrative actions including case access, permission changes, billing modifications, and security setting changes.
Report a Security Issue
If you believe you have discovered a security vulnerability in Scam Shield, please contact us responsibly at [email protected]. We take all reports seriously and will respond promptly.